Verifying Your gemilang44 Account Identity
Account verification is how we protect your funds from unauthorised withdrawals. Without a completed check, your withdrawal requests will sit in a pending state. The process is straightforward: we need a copy of your Malaysian identity card (MyKad) and a screenshot or PDF of a recent bank or e-wallet statement that shows your name matching the account. Upload both through the verification
section inside your account settings. Our team reviews submissions and confirms status by live chat or email. Verified accounts also skip extra checks on future withdrawals, so it pays to complete this early rather than at the point you first want to cash out.
- Open account verification — Navigate to account settings and tap the verification section — you will see exactly which documents are still outstanding.
- Upload your MyKad — A clear photo of the front and back of your Malaysian identity card is required; blurry or cropped images delay approval.
- Submit a bank or e-wallet statement — A recent statement from Maybank2u, CIMB Clicks, Touch 'n Go eWallet or Boost showing your registered name is accepted.
- Await confirmation — Our team reviews uploads and notifies you via live chat or email once your account verification status is updated.